Incorrect username or password in Bilky: how to fix it?
Learn how to fix the incorrect username or password error on Bilky and regain access to your account quickly.
Introduction
If you see the message «invalid username or password» when trying to access Bilky, don't worry. This error is usually related to incorrect login details, password problems, or errors when entering the email associated with your account. Below are the checks you can perform to quickly regain access.
Bilky is a secure portal, and if you're trying to access it with incorrect information, you won't be able to. You need to perform some checks. We'll show you how:
How to fix the «incorrect username or password» error in Bilky?
Bilky is a secure portal, and if you are trying to log in with incorrect information, you will not be able to access it. Before contacting support, we recommend performing the following checks.
Check the user you are using
Verify that the user entered is your NIF.
Some browsers automatically save login data and may fill this field with your email address instead of your national identification number. If this happens, delete the email and correctly enter your national identification number.
Check that you don't have caps lock on
Make sure your Caps Lock key is not on.
On many occasions the password is correct, but it's entered with uppercase letters unintentionally, causing an access error.
Check this point and try again.
Recover your password
If you have checked the previous steps and still cannot access, we recommend changing your password.
To do this, you can click on «I have forgotten my password» from the login screen and follow the instructions.
You can also check the article:
I don't remember my password, how can I recover it?
