{"id":2414,"date":"2023-03-07T16:08:24","date_gmt":"2023-03-07T15:08:24","guid":{"rendered":"https:\/\/bilky.es\/centro_de_ayuda\/empleado-sin-enlazar\/"},"modified":"2026-06-03T16:48:55","modified_gmt":"2026-06-03T14:48:55","slug":"unlinked-employee","status":"publish","type":"centro_de_ayuda","link":"https:\/\/bilky.es\/en\/centro-de-ayuda\/empleado-sin-enlazar\/","title":{"rendered":"You're receiving new company payroll notifications, but when you log into the portal, the documents aren't there. What can you do?"},"content":{"rendered":"<p>Your portal is prepared to connect with different companies so that you always have access to all your work history even if you change companies. If you are receiving the new document notification email but you enter your portal and do not see it, it is because you have not linked correctly to the new company. We show you how to do it:<\/p>\n<h2>Step 1<\/h2>\n<p>Log in to your portal with your NIF and password and in the upper left corner you will find your <strong>Control panel.<\/strong><\/p>\n<figure class=\"bilky-import-image\"><img width=\"1920\" height=\"1044\" src=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1.png\" class=\"bilky-import-image\" alt=\"I receive the payroll notice from my new company but I enter the portal and I don&#039;t have the documents, what can I do \/ I have changed company and I don&#039;t see my payrolls \/ What can I do?\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1.png 1920w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1-300x163.png 300w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1-1024x557.png 1024w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1-768x418.png 768w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1-1536x835.png 1536w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1074500488_article50-section1-18x10.png 18w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<h2>Step 2<\/h2>\n<p>In the <strong>Control Panel<\/strong> you will find the companies in which you are registered. Under the name of the company you will see your status with est. If it shows you <strong>Without logging in, you must Request Invitation.<\/strong><\/p>\n<figure class=\"bilky-import-image\"><img width=\"1920\" height=\"1044\" src=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2.png\" class=\"bilky-import-image\" alt=\"I receive the payroll notice from my new company but I enter the portal and I don&#039;t have the documents, what can I do \/ I have changed company and I don&#039;t see my payrolls \/ What can I do?\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2.png 1920w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2-300x163.png 300w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2-1024x557.png 1024w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2-768x418.png 768w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2-1536x835.png 1536w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/1463905614_article50-section2-18x10.png 18w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<h2>Step 3<\/h2>\n<p><strong>If you have requested Invitaci\u00f3<\/strong>If you click on the link to the company you are not connected to, you will receive an email telling you that the company wants to connect with you, and you just have to click on <strong>Connect.<\/strong><\/p>\n<figure class=\"bilky-import-image\"><img width=\"1920\" height=\"1044\" src=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3.png\" class=\"bilky-import-image\" alt=\"I receive the payroll notice from my new company but I enter the portal and I don&#039;t have the documents, what can I do \/ I have changed company and I don&#039;t see my payrolls \/ What can I do?\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3.png 1920w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3-300x163.png 300w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3-1024x557.png 1024w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3-768x418.png 768w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3-1536x835.png 1536w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/521303085_article50-section3-18x10.png 18w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<h2>Step 4<\/h2>\n<p>When connecting we will warn you for security purposes that there is a user with your same email address. If you are the one who is managing the connection with the new company, don't worry, just click on <strong>Confirm<\/strong>! This is a security check that we do to warn you if someone is trying to register with your email address.<\/p>\n<figure class=\"bilky-import-image\"><img width=\"1920\" height=\"1044\" src=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4.png\" class=\"bilky-import-image\" alt=\"I receive the payroll notice from my new company but I enter the portal and I don&#039;t have the documents, what can I do \/ I have changed company and I don&#039;t see my payrolls \/ What can I do?\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4.png 1920w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4-300x163.png 300w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4-1024x557.png 1024w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4-768x418.png 768w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4-1536x835.png 1536w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/596219678_article50-section4-18x10.png 18w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<h2>Step 5<\/h2>\n<p>If you have confirmed the email and return to the <strong>Control Panel<\/strong> From your portal, you will be able to check that you are connected to the new company and, therefore, you will be able to view the documents sent to you without any problem.<\/p>\n<figure class=\"bilky-import-image\"><img width=\"1920\" height=\"1044\" src=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5.png\" class=\"bilky-import-image\" alt=\"I receive the payroll notice from my new company but I enter the portal and I don&#039;t have the documents, what can I do \/ I have changed company and I don&#039;t see my payrolls \/ What can I do?\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5.png 1920w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5-300x163.png 300w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5-1024x557.png 1024w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5-768x418.png 768w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5-1536x835.png 1536w, https:\/\/bilky.es\/wp-content\/uploads\/2023\/03\/107938398_article50-section5-18x10.png 18w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Tu portal est&aacute; preparado para conectarse con distintas empresas y que siempre tengas acceso a toda tu vida laboral aunque cambies de empresa. Si est&aacute;s recibiendo el correo de aviso nuevo documento pero entras en tu portal y no lo visualizas, es porque no te has enlazado correctamente a la nueva empresa. Te mostramos c&oacute;mo [&hellip;]<\/p>\n","protected":false},"featured_media":2908,"template":"","category_centro_de_ayuda":[241],"tag_centro_de_ayuda":[],"class_list":["post-2414","centro_de_ayuda","type-centro_de_ayuda","status-publish","has-post-thumbnail","hentry","category_centro_de_ayuda-empleado"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bilky | Centro de ayuda para asesor\u00edas, empresas y aut\u00f3nomos<\/title>\n<meta name=\"description\" content=\"Centro de ayuda de Bilky: gu\u00edas, art\u00edculos y recursos para resolver dudas sobre la plataforma. 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